Enhancing Business Process through InterActive Technology

We are an official Saudi enterprise, authorized by the Ministry of Commerce. Established at the beginning of 2013, specializes in Customer Interaction Management (CIM) solutions that help companies provide superior customer experience.

We are excellent at understanding our clients’ needs and performing with proficiency and professionalism, using our high-tech skills in the development of projects.

InterActive Technology offers solutions across eight segments of the CIM industry

electronic-circular-printed-circuit_318-50817Technology

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handschlagiconConsulting

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

Call CenterContact Center Intelligence

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

icon-inboundOutbound Interaction Management

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

18-Graph-512Reports

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

optimised-agent-timet-iconAgent Productivity

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

data-centre-monitoring-iconQuality Monitoring

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

professional-services-iconSelf Service – IVR

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

im-imfeature-server-monitoring-iconWorkforce Management – WFM

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

LargeInsightIcon-e1397477989360Customer Behaviour Analytics

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

Our Vision

To be the preferred partner to enable and empower our customers with Contact Optimization solutions that create a differentiated customer experience  and  provide an energized work environment, focused on continuous improvement, with emphasis on collaboration and team work.

Our Mission

To provide our client with optimized solution which gives great values to the business thus improving our stake holders quality of life.

Quality Policy

  • Project Management
  • Professional Excellence
  • Established Project Methodologies
  • Structured workforce
  • Intellectual Development and Testing
  • Technical Support
  • Up fronting customer satisfaction